There’s always been a red thread between a thriving food business and its foodservice equipment dealer. Choose indeed the best equipment supplier for your own business, and you’re a step away from success!
A great supplier should not just be in fact the company that sells you stuff for your restaurant or shop. A top supplier must be a real partner able to help you set and plan your business according to your actual needs.
Otherwise, how can you pick the equipment that matches your own goals best? And how to understand if your choice truly is the most fitting one, or if you should rely on better alternatives? Or even worse, how do you know you can trust the quality of your investment in equipment if you’re not even sure.
Again, how to solve an issue by yourself if anything happens with your equipment and your supplier is just a reseller that does not partner with you after sale?
All these points are just some of the key reasons why picking the best equipment supplier is pivotal in setting up your own foodservice business in the US.
In this blog post we highlight which are the main factors to consider when making this choice, to empower you to make an informed decision that aligns with your specific needs and goals.
The 4 main factors to choose the best Equipment Supplier in the US
1) Focus
The first question you should ask yourself when evaluating different suppliers is: what’s the focus of each of them?
Are they specialized in a few specific sectors or do they sell a very broad range of products? And if they are, does their focus match with what you need?
This is a point not to underestimate.
Specialized suppliers in fact typically possess a deeper understanding of the unique challenges and requirements of the sector they serve. They are more deeply absorbed in the intricacies of the industry. This expertise consequently allows them to better understand your specific needs and thus offer you tailored solutions to meet them.
Focused suppliers also often offer a more curated selection of products that are specifically designed for their target market. This means you’re more likely to find equipment that is precisely suited to your business’s requirements.
Last but not least, highly specialized suppliers typically have deeper industry connections that may result helpful to you and your business development.
2) Type and size of the equipment company
The second key factor to keep into account is the kind of company your ideal supplier should be.
Is it a big group or a small, dedicated, team? Their size and business structure might not be the first thing you will pay attention to, but it actually is more important than you might think.
Also, are you sure that a huge company would be the best equipment supplier for your specific needs?
If you already have considered size as a relevant feature for your business, you might have in fact thought that a huge company might be better than a small one. Very often big companies appear to be more trustworthy. Being big is associated with success, and with being renowned for some reason.
But the truth is: very often to big companies you are just a number. How could a big company dedicate its time and effort in developing a personal relationship with your business if they already have hundreds of clients to serve?
A smaller but more dedicated team might be the perfect fit for you. Simply because they can build a stronger personal connection with you and thus support you better and quickly!
3) Proven expertise
This point might be quite obvious and also strongly connected to the first one, but still impossible not to mention.
If you have to choose the best equipment supplier in the US for your own foodservice business, their expertise has to be wide, flawless and undisputable.
But what kind of expertise do you expect from them? Technical, operational, financial?
Actually, all of these are necessary. Since you need to optimize your business, they will have to guide through several steps. For example, they will have to suggest what kind of equipment will fit your restaurant or shop, but also your cooking and operational processes.
Also, they must grant you the best cost-efficiency and the highest return on investment (ROI) for you. You have to run a business, you are not buying nice toys for having fun at home!
Of course, you’ll need to be sure about their expertise. That’s why it is important to always check for reliable proof. For instance, pay attention to their reference, to their ongoing and past works, events they set up, etc.
4) Quality of the customer care
The last but unmissable key factor to pick the best equipment supplier for your business in the US, is the quality of their customer care.
Although choosing quality equipment will save you most of the technical issues you would encounter with low-key equipment, always remember that any working tool might give some issue someday. It’s part of the game, and you can not always prevent that.
Therefore, a qualitative and prompt customer care will definitely untangle the knot before the issue begins to impact your business.
Pay attention to the efforts granted by your supplier into solving your issues and assisting you whenever you need. Some suppliers have certifications and / or official partnerships with equipment brands: that’s always a green flag!
We built our business on these assumptions to become the ideal partner of our Clients
At MODALiTA, since we strongly believe in these key guidelines, we developed our entire business to match all of them.
Our mission as Italians has always been providing local business with the top class quality of the Italian brands. And that’s why we keep striving to dedicate ourselves to the most promising and aspiring foodservice businesses in the US, such as restaurants, cafeterias, gelato shops, pastry shops, and so on.
We mostly focus on specific industries where we have deep know-how, always selecting quality and assisting our customers to make the right choice for their own cases. This is what made us win for several years in a row BRAVO‘s accomplishment as Best Partner.
And a HUGE part of our team’s work time is dedicated to helping our clients to solve their issues. We are not just resellers. We are the partner you will need to achieve the success you have always dreamed of.
So, if you think we might be the best equipment supplier in the US you were searching for, you know what to do.
Just reach out to us to schedule a visit to our showroom or give us a call anytime!